Resumen:
Along with the increased competition in production and service areas, many organizations attempt to provide their products at a lower price and higher quality. On the other hand, consideration of environmental criteria in the conventional supplier selection methodologies is required for companies trying to promote green supply chain management (GSCM). In this regard, a multi-criteria decision-making (MCDM) technique based on analytic hierarchy process (AHP) and fuzzy technique for order of preference by similarity to ideal solution (TOPSIS) is used to evaluate and rate the suppliers. Then, considering the resource constraint, weight of criteria and a rank of suppliers are taken into account in a multi-objective mixed-integer linear programming (MOMILP) to determine the optimum order quantity of each supplier under uncertain conditions. To deal with the uncertain multi-objectiveness of the proposed model, a robust goal programming (RGP) approach based on Shannon entropy is applied. The offered methodology is applied to a real case study from a green service food manufacturing company in Iran in order to verify its applicability with a sensitivity analysis performed on different uncertainty levels. Furthermore, the threshold of robustness worthiness (TRW) is studied by applying different budgets of uncertainty for the green service food manufacturing company. Finally, a discussion and conclusion on the applicability of the methodology is provided, and an outlook to future research projects is given.
