Knowledge Management as a Domain, System Dynamics as a Methodology

Abstract

For decades, system dynamics has been utilised as a framework for evaluating and interpreting various types of systems with varying degrees of complexity and knowledge demands. Knowledge management is strongly related to system dynamics on a thematic level. We did a thorough review to identify potential applications and analysed system dynamics and knowledge management domains. The systematic review followed the PRISMA method. We identified two major groups and one subgroup of the combination of system dynamics and knowledge management after examining and categorising 45 papers. Articles were searched for on Web of Science, Scopus, and LENS. We then concentrated on the categorisation of articles by theme. We discovered that system dynamics models were used as a component of a decision support tool or a knowledge management system in some instances, or the integration of knowledge management processes into specific systems. This study contributes to the growth of system dynamics as a methodology capable of generating novel ideas, highlighting limitations, and providing analogies for future research in a variety of academic areas.